ARB is Australia’s largest manufacturer and distributor of 4×4 accessories. Since its founding in 1975, ARB has secured its status as a market leader in its space. It has factories in Melbourne and Thailand and an export network that extends across more than 100 countries. ARB’s philosophy—quality, reliability, and practicality above all else—has driven it to grow into the company it is today.
To maintain its promise of high-quality and reliable products, ARB needed a new system to optimize its supply chain processes. The company was already using Oracle JD Edwards EnterpriseOne, and it wanted to introduce advanced warehousing processes to achieve a more sustainable supply chain, reduce errors, and increase visibility into inventory.
ARB needed a flexible solution that could support its complex inventory stock handling needs and ongoing process improvement programs. The company was also looking for a system that could not only improve its home base in Australia but also extend to international divisions. Being a large, vertically integrated company, ARB’s solution needed to work across its manufacturing, distribution, and retail operations.
UTA chose the platform-based Cloud Inventory because it could be seamlessly integrated into the company’s ERP and adapted to its existing process flows. UTA started with streamlining work orders and implementing a mobile app built in the DSCP’s rapid development environment.
"It was all about data entry—filtering at the front end to prevent errors on the back end,” said James Baxter.
Now, UTA’s busy mechanics can see all necessary work order information on one screen. And with one click, the data automatically propagates to multiple locations, saving time and effort, and most importantly, ensuring accurate data in the system of record.
“Cloud Inventory helps us streamline and error-proof on the front end so we can filter the data before it goes into the system,” Baxter said. “It also allows our mechanics to focus on work, rather than data entry.”
Other streamlined processes have improved UTA’s data reliability, including that of vehicle performance. The DSCP gives technicians and managers instant access to important data, such as graphs that show miles per gallon compared to the fleet average. UTA can monitor data to perform tune-ups only when vehicle performance has degraded. Comparisons like these now take minutes instead of hours, saving UTA valuable time, labor, and parts.
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