Briggs Healthcare is a medical equipment and supplies provider that boasts more than 70 years as a leader in clinical and regulatory compliance. It is trusted as a supplier of medical equipment for all healthcare markets.
In the last few years, Briggs substantially expanded its business offerings and needed a back-end system that would support continued growth. Briggs was frustrated with its current system; it was an outdated, inflexible solution that had no room to evolve as the company changed.
Briggs was relying on a completely paper-based system to track inventory across the organization, which caused problems for the company’s complicated warehouse operations. The company had over 65 separate on-premises operating systems, meaning it couldn’t easily make changes to its legacy ERP system. These 65 systems needed to be maintained on servers and constantly updated and monitored. The amount of time Briggs was spending trying to fix its systems was much greater than the amount of time spent investing in commercial activities.
To upgrade its organization and boost productivity, Briggs sought an agile, cost-effective solution to replace its current systems. The company needed something that, above all else, gave it complete inventory visibility.
Briggs chose to implement Cloud Inventory, as it was the only solution that could do everything the company needed. Cloud Inventory gave Briggs a flexible system to optimize inventory management and seamlessly replace its old systems.
Since using Cloud Inventory, Briggs has completely changed the way it does business.
Cloud Inventory allows Briggs to have complete inventory visibility at every point in the supply chain, no matter if it’s third-party providers, in warehouses, or at a consolidation point. Briggs now has 99.999% inventory accuracy, a vast improvement from previous levels.
System uptime has increased to 100%, meaning Briggs can spend less time concerned about whether its systems are stable on weekends and holidays. This decreases the manpower needed to keep systems up and running, saving Briggs. valuable time and money.
In addition to Cloud Inventory, Briggs uses the Insights add-on to better collect and interpret data. The company now has access to day-to-day operational insights in the warehouse, including at the user level. With a better understanding of its data, Briggs can make more effective decisions regarding warehouse operations optimization.
Because Cloud Inventory has the flexibility to support changes as new requirements emerge, Briggs will have a system that evolves with them as business grows.
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